Privacy Policy

Last updated: 01/11/2024

Citiexpress Cargo ("us", "we", or "our") operates https://citiexpresscargo.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

Personal data refers to all types of personal information, sensitive personal information, and privileged information. Personal information refers to “any information, whether or not recorded in any form, from which the identity of an individual is apparent or can reasonably and/or directly be ascertained by the entity holding the information, or, when put together with other information, would directly and certainly identify an individual”.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Citiexpress Cargo respects your privacy and recognizes the need for appropriate measures to protect and manage your personal data entrusted to us. Our Privacy Policy follows and is consistent with, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), other issuances of the National Privacy Commission (NPC), as well as other relevant laws of the Philippines.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to your name ("Personal Information"), age, address, nationality, birthdate. contact number and occupation.

To enable us to comply with our corporate policies in relation to data subjects as well as with the requirements under the Data Privacy Act, it is important that we collect, use, store and retain your personal data only as is reasonable and necessary for a declared and specific purpose stated in the pertinent consent forms.

In general, we are using your data for any of the following purposes:

1. To evaluate and/or fulfill your transaction with us;
2. To comply with Citiexpress Cargo's obligations under the law and as required by government organizations and/or agencies such as, but not limited to, the following: NPC, BSP, BIR, HDMF or Pag-IBIG, PhilHealth, SSS and so on;
3. To comply with legal and regulatory requirements or obligations; and,
4. To perform such other processing or disclosure that may be required under law or regulations.

Apart from the aforementioned general uses of your information above, we may also use your information depending on your transactions with us in any of these following means: Employment, Customer, or Potential vendor/contractor/supplier.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor, and analyze this information.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may fall towards your interests. We may also use the information you or others may have provided about you to inform you of your packages.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

For you to fully enjoy your visit and browsing experience, only non-identifiable web traffic data are collected and analyzed, including:

• A.Your internet protocol (IP) address;
• B. The search terms you used;
• C.The pages and internal links accessed on our site;
• D. The date and time you visited the site, including frequency of visits;
• E.Geolocation;
• F.Your operating system; and
• G.Web browser type

Use the privacy options in your web browser if you do not wish to receive (a) cookie(s) or you wish to set your browser to notify you when you receive (a) cookie(s). Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this website.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

We take reasonable steps to ensure that the personal data we collect, use, or disclose are accurate, complete, and up-to-date. We strictly enforce this Privacy Policy within Citiexpress Cargo and we have implemented technological, organizational, and physical security measures to protect your personal data from loss, misuse, modification, unauthorized or accidental access or disclosure, alteration, or destruction. We put in effect safeguards such as the following:

• A. We keep and protect your personal data using a secured server behind a firewall, deploying encryption on computing devices and physical security controls.
• B. We restrict access to your personal data only to qualified and authorized personnel who hold your personal data with strict confidentiality.
• C. Any personal data that you provide on the website is initially processed and stored by Citiexpress Cargo using a secured connection, only authorized Citi Express Cargo personnel can then access and download your personal data from the system.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 1/11/2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us